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Is COVID-19 affecting delivery times or operations?


Due to the current global situation, order processing and shipments may experience some delays due to widespread shipping restrictions and screening both for USA and International orders, but please rest assured your order will still be delivered to you. We appreciate your patience in these difficult times.
We are closely following official regulations to ensure we are prioritizing the well-being of both our staff and customers, as this is of utmost importance to us. Our warehouse team is following strict safety protocols that are implemented to protect their well-being. These precautions may result in a slightly longer dispatch time than we usually deliver, but we will do our utmost to ensure that all orders get to you as soon as possible.
We also highly recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region. Please feel free to reach out to us anytime if there are any concerns about any order in transit.
Because the situation is complex and constantly developing, our delivery times may also change, and we will endeavor to do our best to keep the information on our site up to date. Rest assured that we are following the situation closely, if anything changes, we’ll let you know.
Please note that CURV QUEEN™ is not accountable for any packages that will arrive later than the expected delivery date. Your support means a lot to us, especially during this time. Stay safe and take care of each other.