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I think my package is missing or stolen. What should I do?


Please contact us so we can assist you with locating your package.

Curv Queen™ claims responsibility for the package until it reaches the customer, or until the tracking states “Delivered” or “Notice Left.” Please note that Curv Queen™ is not accountable for any delivered orders, nor when delivery attempts were made.

If you seriously suspect that your package was stolen or missing, please file a police report and contact the local postal service for claims.